FAQs
Why Hemp?
In 2016 Uttarakhand became the first state in India to legalise the large scale production and cultivation of hemp for commercial use. This was under Section 14 of the NDPS Act of 1985. This plant has a small water requirement, in states like Uttarakhand which suffer from water scarcity it’s a sustainable alternative to conventional crops.
The year 2021 saw another huge reform on the topic. The Food Safety and Standards Authority of India (FSSAI) allowed the regulation of hemp as a food source. Published in The Gazette of India: Extraordinary, Part III, Section 4 on November 15 2021. According to this, the sale of all hemp-based food products as food or ingredients in the markets is legal.
There are many different ways in which hemp can be used, its amazing source of food, clothing, fuel, in building materials, and in clothing and accessories.
The science of hemp is really fascinating. Since its discovery in China thousands of years ago, hemp has been used for everything from rope to paper, clothing, sails, and even medicine. Hemp is a very versatile plant that can be grown in a wide variety of climates and conditions.
In the past, most people thought that hemp was just a weed. However, we now know that hemp is an important component of a variety of products from cloth to paper to fuel, and even as food.
Shopping information
No, you do not need an account to place an order. however, your account is automatically created when you place your first order. This allows you to keep a track of your orders and also reach out to us through support Tickets. Additionally, it allows us to help you stay up-to-date with new products, Brand Launches, Discounts, and more.
You will receive constant automatic updates with your order status from our end. You can track your orders through the link and tracking ID shared to you via SMS and on email.
Shipping takes place 3-7 business days from the next business day your order is received. We strive to ship orders out within that time frame. However, during peak seasons like holidays, it can take longer.
Once production is completed orders will be shipped and will arrive in 2-3 business days.
Items can be returned or exchanged within 7 days of receiving merchandise. Please view item details, size chart, or email us if you need sizing assistance. If any item is found to be defective, it will be replaced. We must be notified with 72 hours of delivery if an item is defective and it must be unworn.
You can cancel your order by visiting the My Order page and clicking on the Need Help option to Cancel. Please note: you can only cancel your order till it hasn’t been dispatched by us.
Our payment gateway enables us to collect payments via COD, Credit/ Debit card, Net Banking, UPI, Wallets And Razorpay.
If the order has been cancelled before shipping, the refund is processed within 1 day and the amount is reimbursed to the payment source. Your bank might take 5-7 days to credit the amount to your account
If the order is rejected at delivery, we wait for the items to reach back to us and process the refund immediately after receiving the items. Your bank might take 5-7 days to credit the amount to your account.
You can reach out to our team at any time Via info@cannabie.in